Speech Recognition Troubleshooting

Get the best possible speech recognition accuracy when using Ultimate Driving Mode.

General Tips for Improving Speech Recognition Accuracy
Reduce background noise as much as possible. Turn off your radio, turn down the fan on your heater or air conditioner, keep your windows closed, and ask a...
Fri, 28 Apr, 2017 at 11:46 AM
The app does not recognize the trigger phrase
First, make sure you have reviewed our general speech recognition tips. If the app repeatedly fails to hear the trigger phrase when it is spoken, t...
Mon, 29 May, 2017 at 1:50 PM
The app detects the trigger phrase even when it is not spoken
In this case, the solution is to lower the sensitivity level for the trigger phrase.  You will find the setting in the Trigger Phrases area of the settings...
Mon, 29 May, 2017 at 1:49 PM
Menu commands, such as "reply", "send", and "cancel" are not recognized
First, make sure you have reviewed our general speech recognition tips. In the settings area, under "Speech Recognition (Advanced)", try ...
Wed, 22 Feb, 2017 at 12:30 PM
The app does not realize that I am done speaking, and hangs
First, make sure you have reviewed our general speech recognition tips. Second, understand that a delay of a few seconds is normal. The speech ...
Wed, 22 Feb, 2017 at 1:47 PM
The speech recognition accuracy is poor when I dictate a text message
First, make sure you have reviewed our general speech recognition tips. In the Speech Recognition (Advanced) section of the settings, you will find...
Wed, 22 Feb, 2017 at 12:21 PM
The app has trouble recognizing the name of a person I am trying to call or text
The app does not need you to say the full name of the person. For example, if you have only one person in your contacts list named "Jane", you can...
Wed, 22 Feb, 2017 at 12:29 PM