Miscellaneous

The app does not play sound through the connected Bluetooth device
Some Bluetooth devices support calls but no other type of audio. To see if your Bluetooth device falls into this category, go to your phone's Bluetoo...
Thu, 15 Sep, 2016 at 7:16 PM
The app does not read out or announce an incoming Facebook Messenger message
Facebook Messenger support is offered as an add-on. This can be purchased in the "Add-Ons and Upgrades" area of the settings. Otherwise, ...
Mon, 20 Mar, 2017 at 10:32 AM
The app does not read out or announce an incoming WhatsApp message
WhatsApp support is offered as an add-on. This can be purchased in the "Add-Ons and Upgrades" area of the settings.
Mon, 20 Mar, 2017 at 10:33 AM
The app does not read out or announce an incoming Twitter direct message
Twitter support is offered as an add-on. This can be purchased in the "Add-Ons and Upgrades" area of the settings. In order for the app to rea...
Sat, 29 Apr, 2017 at 4:11 PM
The app does not read out or announce in incoming SMS or MMS message
The most likely cause of this is that your default SMS/MMS app is malfunctioning and not allowing other apps to see the message. To fix this, you will need ...
Sat, 29 Apr, 2017 at 4:08 PM
The app does not read out or announce an incoming Google Hangouts message
Hangouts support is offered as an add-on. This can be purchased in the "Add-Ons and Upgrades" area of the settings. Otherwise, double ch...
Sat, 27 May, 2017 at 12:21 PM
How do I adjust the playback location for a Kindle book?
When asking Alexa to read a Kindle book, the book will be read from the last location that was either read aloud using Alexa, or that was viewed when read...
Fri, 22 Jul, 2016 at 4:16 PM
The "play" command does not work with my music player
First, check your internet connection.  Your music player might be buffering the audio or might be unable to play due to a poor or nonexistent connection....
Sat, 23 Jul, 2016 at 10:46 AM
The app says it is unable to listen for the trigger phrase
First, make sure that no other app is using your microphone. This includes any other app that records audio. A small percentage of devices (es...
Wed, 24 Aug, 2016 at 3:35 PM
How does the app use the permissions it requests?
Contacts: The app needs to read your contacts list in order send and receive text messages.  For example, when you say "Text Jane Doe", i...
Thu, 16 Mar, 2017 at 10:58 AM